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Frequently Asked Questions

1. Why is the library offering email notification?

Notices get to you faster using email. Plus you receive a reminder notice three days before an item is due. Email reminders are environmentally friendly and they reduce the Library's postage expenses, allowing us to use your tax dollars more efficiently.

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2. How does email notification work?

When something you have requested is ready for you to pick up, the library will send you an email notice. The notice will list the title(s) being held, the library holding the materials and how long the materials will be held for you. You will also receive email if you have items that are overdue or have been declared lost. A reminder notice can be sent three days before an item is due to give you the option to renew it or return it on time and avoid fines.

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3. Will I automatically begin to receive my notices by email?

No, it may take a day or two for your account to be set up for email notices, depending on when your request is submitted.

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4. Can I receive notices both by email and also by phone or US mail?

No, you must choose one method.

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5. My email has a spam blocker. Will that interfere with my receiving notices from the library?

If you do not seem to be receiving email notices, it may be because the spam blocker on your email service has placed the messages in the "junk/bulk" folder instead of your inbox. If that happens, try adjusting your spam or junk mail settings so email from the library is sent to your inbox.

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6. What if I want to change my email address?

Once you have signed up to receive email notices using the form above you can change the email address to which notices are sent by logging into your library account and clicking on "Review Address/PIN."

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7. Can all the members of my family receive their notices at the same email address?

Yes, but privacy may be a concern. If family members share one email address, then all persons with access to that mailbox will be able to view the notices sent to that email address.

Previous Question  -  Close

  1. Why is the library offering email notification?
  2. How does email notification work?
  3. Will I automatically begin to receive my notices by email?
  4. Can I receive notices both by email and also by phone or US mail?
  5. My email has a spam blocker. Will that interfere with my receiving notices from the library?
  6. What if I want to change my email address?
  7. Can all the members of my family receive their notices at the same email address?

 
   
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